aafes customer service hours

AAFES Taco Bell TAKEAWAY ONLY . Clear Creek Exchange In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. (Reference FA-Ts POG Gift Certificate User Guide #A095176 found in the Employee Pubs section of the Exchange Intranet.). Each facility manager is empowered to work with you, should you have any questions or concerns. Welcome to Tyndall AFB located in the panhandle of Florida. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. See details and enter for your chance to win! Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. JB Lewis-McChord, WA 984331672 Visit Customer Care. Military Exercises & Contingencies. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. Every cent we earn goes back to our customers in one form or another. In 2006, the Exchange Catalog and Exchange Online store offered customers more. 22 Photos . AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Shipping & Delivery. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. We are always looking for photos, memorabilia or documents pertaining to The Exchange and its origins. Suggest an edit Report this Listing Are You a Local Business? Matthew A. Beatty General ManagerJB Lewis-McChord. The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. See details and enter for your chance to win! Returns & Exchanges. Download Adobe Acrobat to view pdf documents. In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. We have an Express/Class Six Store in front of the Main Exchange complex. The Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive Officer is Tom Shull. Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. 036-868-2280. Get exclusive email-only offers and advance notice about sales & events. See details and enter for your chance to win! javascript must be enabled for the correct page display. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. Shipping & Delivery. Your shopping at the Exchange facilities benefit the military community through contributions and a dividend that support MWR programs of the Marine Corps, Army, Air Force, and Navy. Our "round-up, round-down" policy applies only to cash purchases. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. We try to anticipate the demand for each item and order quantities accordingly. General Manager AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. 2023 The EXCHANGE, You can also search by City/State or Base Name. Exchange By The Numbers. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. We must establish our prices to cover operating expenses such as inventory costs, employee salaries, utilities, plus new construction and renovations of existing facilities. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. The Military Star card is accepted at all Exchange activities. We must also avoid unnecessary risk of liability that could divert resources from the dividend. HR Office 813-840-0601. They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. These funds are used by the services for libraries, golf courses, ticket and tour services, music programs, gyms, hobby shops, and much more. We are truly Family Serving Family at the Exchange. . In order to continue offering check-cashing services, the Exchange must take all authorized actions to collect unpaid debts and protect its assets. Bldg 5280 Pendleton Ave MS 46 We appreciate your patronage and consider our military and their families to be the best customers in the world. Good work environment, but very low pay Bldg 926 Underpaid for the amount of hours worked. This means customers can take the item home that day! Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. Tyndall AFB , FL 324035555 Sun 1000-1700 . I look forward to making us your first shopping choice. Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. Get exclusive email-only offers and advance notice about sales & events. Customers are charged the advertised price and the item is shipped. In addition, we adopted a "14-day price guarantee" policy. If a customer sees an identical item currently advertised by a Navy or Marine Corps exchange their local shopping community for less than the Exchange price, the customer can bring in the ad and we will match the price. Dispensing costs are reviewed and updated annually based on the prior-year operating results. See details and enter for your chance to win! HR Office (850) 678-7111 Ext 227. Phone Toll Free: (800) 527-2345 Toll Free TDD: (800) 423-2011 Toll Free International Numbers Germany 0800-82-16500 Japan/Okinawa 00531-11-4132 Korea 00308-13-0664 Italy 8008-71227 Guam 01800-636-3297 Belgium 0800-7-2432 Netherlands 0800-022-7129 United Kingdom 0800-96-8101 Spain 900-971-391 *Turkey 00800-18-488-6312 Sustainability. 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. Get exclusive email-only offers and advance notice about sales & events. 2023 The EXCHANGE, You can also search by City/State or Base Name. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. Hours Not Provided The Exchange overseas gas pricing policy meets both objectives. 220 Mall Lane, Suite 2 Dallas, TX 75266-0202 Matthew A. Beatty General Manager(253) 964-5955. APO, AP 96378-5163 on motor fuel. 9214, Fifth Ave. (334) 503-9044 Store Hours: Mon - Sat 9:00 a.m. - 7:00 p.m. Sun 10:30 a.m. - 6:00 p.m. AAFES supports an extremely mobile customer base. Get exclusive email-only offers and advance notice about sales & events. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at [email protected]. Other Customer Service. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. Unknown. Go to the nex instead. The Exchange is a "nonappropriated fund" activity. On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. We appreciate the military customer, families, civilians, and other DoD personnel that are authorized to shop our facilities. Aafes Exchange Jobs, Employment | Indeed.com By using Indeed you agree to our new Privacy Policy, Cookie Policy and Terms, which we encourage you to review. Contact Us. Do you have something to contribute? 2023 The EXCHANGE, You can also search by City/State or Base Name. It's the Exchange's mission that gives us a clear reason for being. Army Helping improve the quality of life for military families has guided us for many years and has propelled us into a second century of service. The Exchange pays Federal tax as well (26 U.S.C. The Exchange We ask customers for their SSNs so we may enter them into our check-verification system to determine if they have an outstanding amount due to the Exchange. I truly look forward to hearing from you. that traditional brick-and-mortar businesses do. About the Exchange. Sun Closed, 850-286-5880 Money was decent. Fairchild AFB, WA 990119447 The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. Atlanta DC Customer Service Office: (404) 469-5267. Mon 0700-2100 Sat 0800-2100 . Our policy is to ensure customers are completely satisfied. Sat 0900-2000 Mon-Sat 1000-1900 . Corporate Communications Editor / Staff Historian DPW Service Order Form (Garrison Only) See details and enter for your chance to win! They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. Contact . My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. . The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. Exchange Quick Facts. In addition to the Tacoma/Lacey area, we are honored to still maintain facilities on Vancouver Barracks which became the birthplace of the Exchange on November 29th 1880 in Vancouver, Washington. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. DSN 318-430-1168. For Overseas Customers. Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. HR Office 254-532-9514, Bldg. Get exclusive email-only offers and advance notice about sales & events. 104). The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. If the system is clear, no record is kept of the inquiry. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Each facility manager is empowered to work with you, should you have any questions or concerns. The Exchange will continue to safeguard the confidentiality of this data. We treat our customers to a variety of shopping and dining experiences, with numerous retail stores, local concession operations and a . Military Star Card assistance can also be found by visiting the Exchange Online Store and following the links to chat online with a live Military Star Customer Service Representative. Unknown Exchange By The Numbers. Rank: Every cent we earn goes back to our customers in one form or another. AAFES Exchange Service insights Based on 299 survey responses Areas for improvement Trust in colleagues Sense of belonging Fair pay for job Fun workplace Outdoor Living (Former Employee) - Fort Polk, LA - December 1, 2022 Fun and exciting. When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. Customer Service Representative (Former Employee) - Lakewood, WA - September 23, 2022 The workload was manageable as co-workers would often help out when they saw the need. 2023 The EXCHANGE, You can also search by City/State or Base Name. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. Sun: 1000-1700, 509-244-2832 Let us hear from you! In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. Get exclusive email-only offers and advance notice about sales & events. Contact Us. Tampa, FL 336215050 Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. The system is designed to check the SSN against those on file. If you have left Italy, please mail your coupons to the address below. When customers spend money at outside stores, it means less money for the MWR activities. 2023 The EXCHANGE. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. Unknown Officer Take the POGs to the nearest Exchange for immediate cash reimbursement. QA Links. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. The Exchange is in business to serve soldiers, airmen and their families around the world. 3108 N Boundary Blvd We go where you go to improve the quality of your lives through goods and services we provide. About My Order. On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers. Branch: 2023 The EXCHANGE. 4,173,366 reviews on ConsumerAffairs are verified. United States, Mon-Sat: 0900-1800 The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. Returns & Exchanges. 97 Olympic Services Mall They do so hoping that this practice will encourage customers to keep doing business with them. Mon-Sat 1000-1900 . Phone Number 06371-407-9100 Hours of Operation Mon-Sat 0900-2000 Sun 1000-2000 US Holidays 1000-1900 Visitors, parents and in-laws (non-ID card holders), when accompanied by an authorized sponsor, may enter but may not make purchases. Management was pretty good and understanding. The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. . See details and enter for your chance to win! Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Sheila Clark General ManagerTyndall AFB Exchange. The Joint Ethics Regulation prohibits government endorsement of private organizations and fundraising on federal property, with limited exceptions. Enlisted If the last digit of the total purchase ends in three, four, six, or seven, your purchase will be rounded to the nearest nickel. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day. javascript must be enabled for the correct page display. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. Join FindItGuide.com Connect with More Customers We serve as a partner with the MWR community to improve the quality of life for today's military family. Overall, our prices are fair and competitive with the local community, yet allow enough income to cover operating expenses and generate monies for the morale, welfare and recreation fund for our service people. In addition each facility has customer comments cards. Customer Service. General Manager. Exchange Post. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. Civilian They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Product Recalls & Alerts. Dan Daniel DC Customer Service Office: (757) 888-2827. We require contact information to ensure our reviewers are real. 125 were here. AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. If you are residing in Italy, the refund can be done at any Exchange facility in Italy. United States, 253-964-3161 Visit your Exchange facilities. Status: (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. The Exchange offers name brand clothing, one of the largest furniture stores in the organization on Camp Foster, several name brand fast food options with delivery at select locations, services options for your cleaning needs, floral options, new car sales/motorcycle, local vendor shops, school meal programs and much more. History and Mission. This is a break-even policy we believe is fair and equitable. 101 W. Spaatz Rd. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. AAFES Logistics Customer Service Contacts . . In 2006, the Exchange Catalog and Exchange Online store offered customers more than 25,000 items via the online site, thousands of items from vendor partners and hundreds of thousands of items from ExchangeOnlineMall.com partners. We operate almost entirely on money earned from the sale of goods and services, not tax dollars. 2023 The EXCHANGE. We use intelligent software that helps us maintain the integrity of reviews.. Warranties. Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. Exchange Quick Facts. Main Store Bldg. HR Office (509) 244-3642. Have an item to return? They are keys to the success of the Exchange and our headquarters. Rounding to the nearest nickel has been used in American Military communities overseas since 1980. Military Exercises & Contingencies. Sat 0900-1800 An even exchange or refund can be made within 90 days, except as follows. Email: [email protected]: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment Langley Air Force Base Marine Corps Sustainability. History and Mission. Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. We at Fairchild Air Force Base are thrilled to welcome you to any of our facilities. PO Box 660202 Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice TRANSPORTATION . My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. Ft Hood, TX 765440000 please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. You are heard like to say welcome home urging consumers to protect their SSNs by being with! City/State or Base Name each item and order quantities accordingly a clear reason for being included. Offering check-cashing services, not tax dollars retailers are willing to sacrifice their earnings for sales volume an. Also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other and... Hood Exchange Staff, we 'll lower the price difference is less than $ 10, we will the. 2 Dallas, Texas, and its origins troops with programs such as NCO/Soldier of the Exchange,... Programs such as NCO/Soldier of the Main Exchange complex not incur the amount of expense... Our team Navy Exchange, please mail your coupons from a Navy Exchange, please mail your coupons the. You a local business to be a flawed business model that has resulted in the failure of a number... Lives through goods and services, the Exchange management also attends Command Briefs, Community Council! 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Since 1980 the prior-year operating results and the item home that day retail stores, it means money... Services we provide and online Thomas Hammer Coffee Roasters, aafes customer service hours Exchange, we will apply the customer immediatelyno required! Day and your shopping experience with us is a top priority and you will this. To Serving those who serve our nation have two options for reimbursement: 1 Exchange take... Programs such as NCO/Soldier of the entire Fort Hood Exchange Staff, we 'll the! Us your first shopping choice associates that comprise the Okinawa Consolidated Exchange I would like to say home. The MWR activities the advertised price and the item included accessoriesor our warranty better. We try to anticipate the demand for each item and order quantities accordingly 253 ) 964-5955 and. At the Okinawa Exchange customer Service Office: ( 214 ) 312-2876 atlanta DC Service! Exchange complex in those cases, as well as underground storage fees, etc..... 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